01 / COVER

A CAPABILITY BRIEF — PREPARED FOR OWNERS AND CEOS

Strategy firms recommend. Agencies bill hours. I ship.

A decade running nine-figure P&Ls inside a public retailer, a service business founded and built to $500K in recurring revenue, and an AI-native build stack — one operator, full stack.

Book a working session
02 / EXECUTIVE SUMMARY

Four numbers before any adjectives.

Exhibit 1 — Corporate scale $1B+

P&L planned and forecast

Source: Chico's FAS Inc., White House Black Market Brand Finance, 2016–2017.

Exhibit 2 — Operating leadership $2M→$18M

Revenue growth in four years as COO

Source: Global Solutions Electronics Company, management reporting.

Exhibit 3 — Owner scars $500K+

ARR service business founded and built, solo

Source: Mosquito Shield of Boca & Ft. Lauderdale, as of 2024.

Exhibit 4 — Corporate scale $15M+

Annual cost savings found

Source: Chico's FAS Inc., 2017 CFO Award.

03 / THE PROBLEM

Advice is easy to sell. I’ve had to live on execution.

Strategy firms hand you a deck and an invoice, then leave before the recommendation meets a real org chart. Agencies bill hours against campaigns they don't have to make profitable. Neither one carries the number home. That gap between advice and execution is the most expensive line item most owners never see.

Exhibit 5 — Cost of the gap $60,000/yr

A typical agency retainer that ships no code and owns no number.

Illustrative — typical mid-market retainer, not a client-specific figure.

04 / TRACK RECORD

Before the P&L was mine, I ran someone else's — at nine figures.

Ten years at Chico's FAS Inc. (2009–2019), most of it at Director level running a business-development P&L north of $200M. Before that, payroll operations for 968 stores and 20,000+ employees at American Eagle Outfitters.

Exhibit 6 — Planning & forecasting $1B+ / CFO Award

Led planning and forecasting of a >$1B revenue P&L for White House Black Market; named 2017 CFO Award winner.

Source: Chico's FAS Inc., 2016–2017.

Exhibit 7 — Channel launch $7M in <2 yrs

Launched Chico's on Amazon.com; 85% of resulting sales came from new customers.

Source: Chico's FAS Inc., Amazon Marketplace launch.

Exhibit 8 — Retail placement $15M+

Secured a QVC Today's Special Value placement for Soma that produced $15M+ in sales.

Source: Chico's FAS Inc. / QVC.

Exhibit 9 — Ops at scale 525+ stores

Fastest-ever JDA Workforce Management rollout; payroll disciplines added $1.15M to profitability; call-center overhaul added $5M in phone/web sales.

Source: Chico's FAS Inc.

In 2020 I left to meet my own payroll.

Eric Vincent — South Florida. MBA, Finance & Entrepreneurship, Rollins Crummer. BS, Penn State Smeal. A decade at Chico's FAS Inc. (NYSE: CHS at the time), COO of an electronics manufacturer, founder of a licensed pest-control service business. LinkedIn

05 / WHAT I BUILD

Six capabilities, each one I run myself — not a team I manage.

Growth marketing

Meta and Google Ads, built and run by me — targeting, creative, and the funnel behind it.

Proof: 79 leads on $1,202 of spend in 30 days (~$15 CPL), on my own service business — the engine behind 85% of its customer acquisition.

Source: Meta Ads Manager, Mosquito Shield of Boca & Ft. Lauderdale campaigns, 30-day window, Jul–Aug 2026.

Web & funnel engineering

Sites and funnels built to convert, not just to look finished.

Proof: full funnel rebuilds on a static Astro/Vercel stack — the same stack this site runs on.

AI chat agents

Chat agents that qualify and route leads before a human ever picks up.

Proof: a travel-agency lead-qualification agent with bot filtering, in production.

AI phone agents

Voice agents for booking, qualification, and after-hours coverage.

Proof: “Amanda” — an inbound AI voice assistant live in production for a licensed pest-control service business, answering and qualifying callers while the crew is in the field. Discloses she's AI on every call; outbound auto-calling deliberately disabled for TCPA/FTSA compliance.

Source: Retell AI production deployment, 2026.

Automation & back-office

The unglamorous systems that keep a business running without adding headcount — daily social publishing automation, CRM bridges, and back-office plumbing.

Proof: a payroll engine I built, reconciled to the penny against a national payroll provider's register two consecutive cycles.

Source: payroll register tie-outs, Jul–Aug 2026; ~740 automated tests in CI.

Fractional CFO / COO advisory

Finance and operations judgment for owners who need a second seat at the table, not a slide deck.

Proof: the corporate arc above, plus an MBA in Finance & Entrepreneurship (Rollins Crummer) and a BS from Penn State's Smeal College of Business.

Where engagements usually start
  • Leads are expensive or badly qualified → first system shipped: ad engine + qualification agent.
  • Admin load is forcing a premature hire → first system shipped: back-office automation.
  • The owner can't see the operating numbers → first system shipped: reporting that reconciles.
06 / SELECTED WORK

Built for my own money — and shipped for clients.

Own operations
Case A — Lead engine, pest-control service business

Situation: owner-operated service business, customer acquisition dependent on paid social.

Built: Meta campaign structure, rebuilt web funnel (assessment-before-price), CRM bridge automation.

Result: 79 leads on $1,202 spend in 30 days (~$15 CPL); engine behind 85% of customer acquisition.

Source: Meta Ads Manager, Jul–Aug 2026.

Case B — Back-office platform, multi-entity family office

Situation: multi-entity payroll, tax, and reporting run manually across providers.

Built: a payroll + finance platform (Postgres/Python, ~740 automated tests in CI).

Result: payroll reconciled to the penny against a national payroll provider's register two consecutive cycles.

Source: payroll register tie-outs, Jul–Aug 2026.

Client work

BAC Builders LIVE

General contractor & Realtor, Fort Myers FL.

Full site: 9 service pages, 8 service-area pages, 32-post content library, LocalBusiness schema, lead form and call tracking wired into GA4 — lead path verified end-to-end the day it shipped.

Source: bacbuilders.com; GA4 generate_lead verified Aug 2026.

Memorable Travel & Adventures LIVE

IATA-accredited group-cruise agency.

Paid search program + dedicated landing page + GA4 conversion wiring — including bot-defense time-gating on all six lead forms after bots were caught faking conversions. Ad groups running 8–20% CTR.

Source: memorabletravelandadventures.com; Google Ads, Jul 30–Aug 5, 2026.

Jonas' Vegan Kitchen LAUNCHING

Vegan meal-prep & delivery, Shopify.

Storefront rebuild: meal-plan builder, rotating weekly menu, ZIP delivery checker — plus an automation toolchain that lets the owner swap the weekly menu with one command.

Miele Roofing IN BUILD

Residential & commercial roofing, Pittsburgh PA.

52-page site with an instant-estimate tool that turns an address into a real roof footprint from county GIS data via an edge worker — a quote in seconds, no salesman visit.

La Finca IN BUILD

Vacation-rental retreat, Texas Hill Country.

Direct-booking site for a three-casita property: listings, availability integration, owner-independent booking flow.

Every engagement above runs on the same stack this site runs on. References available on request.

07 / OPERATING MODEL

Direct with the principal. Weekly shipped work. You own everything built.

  1. 01

    Diagnose

    A working session on your business — not a discovery deck. We find the number that's actually broken.

  2. 02

    Ship

    Weekly sprints. You see working systems, not slides. You own everything built.

  3. 03

    Compound

    Systems keep running without added headcount — automation and infrastructure, not a retainer that ends when the engagement does.

08 / WHO THIS IS FOR

This works for owners who want systems. It won't work for everyone, and that's on purpose.

Good fit

  • Owner-led businesses, roughly $1M–$50M in revenue
  • Service and retail operators
  • Want systems that run without them, not more slideware
  • Ready to make a decision and let it ship

Bad fit

  • Want a large agency team and a weekly status call
  • Need staffing by the hour, not systems that end the need
  • Want advice with no intention of changing anything
  • Need enterprise procurement and RFP cycles
09 / CONTACT

Tell me what should be working that isn't. I'll reply within one business day.

The working session is 45 minutes, principal to principal. Bring the one number that should be working and isn't; leave with a diagnosis and a build plan for the first system.

Or skip the form — press “Talk to Amanda” above and tell her what's broken.

Notes on sources: Corporate and operating figures (Exhibits 1–4, 6–9) are drawn from management reporting at the named employers or at businesses owned and operated by the principal; documentation available on request. Advertising and platform figures are from the named ad platforms' reporting for businesses owned or operated by the principal. No client identities or results are used without attribution. Client-work descriptions are of systems built and shipped by the principal; client performance figures are published only where the client's own platform reporting supports them.