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Case Files

The Turnaround File: From Sliding Sales to the Two Best Months in Store History

Chef cooking vegetables in a restaurant kitchen

Can a consultant actually turn a small business around, or just redesign its website?

Here is one case with the receipts. Jonas’ Vegan Kitchen is a vegan meal-prep and delivery business on Shopify. By June 2026 it had the worst revenue month in its recorded history, the tail end of a slide that had been running for months. The owner was pricing by feel and quietly losing money on orders he didn’t know were leaking. Two months later, July and August 2026 were the two best revenue months the store has ever had.

Exhibit: The slide Worst month ever

June 2026 was the lowest revenue month in the store's 31-month recorded history, ending a months-long decline.

Source: Shopify Admin API, monthly order totals, Feb 2024–Aug 2026, pulled Sep 1, 2026.

Exhibit: The turn #1 and #2

July and August 2026 are the two highest-revenue months in store history, both after the July 7 relaunch.

Source: same API pull.

Exhibit: Year over year +37%

August 2026 revenue vs. August 2025.

Source: same API pull.

Exhibit: Order economics +52% AOV

Average order value roughly $92 → $140 year over year, the repricing showing up in the mix.

Source: same API pull; new customers +139% per Shopify Analytics, 90-day window to Aug 17, 2026.

What actually changed: finance first, website second

Pricing stopped being a feeling. The family tray was listed at $49.99 because it sounded right. On paper it lost money on every order. It moved to $59.99, worked out from ingredient and packaging cost, not vibes.

The order-minimum leak got plugged. The store had a 6-meal minimum, but several meals could check out on their own, below it. Those orders lost money on delivery and the owner had no idea they existed. Found by reading the catalog configuration, not by anyone complaining.

Delivery got a boundary. A ZIP-code checker now stops orders from addresses the business can’t profitably serve, before they’re taken.

Twice, the answer was no. The owner wanted to promise a cookbook “delivered instantly”. It wasn’t finished, so the promise changed to “as soon as it’s ready.” He wanted subscriptions at launch, deferred to phase two rather than shipping half of one. The job includes declining revenue that would cost more than it pays.

Then the rebuild, in two days. Content handed over Monday morning; new store live Tuesday night (29 commits on the 6th, 16 on the 7th). The weekly menu changeover now runs on one command instead of a morning of admin clicking.

The part most turnarounds skip

Growth here is acquisition, not squeezing existing customers: new customers went from 18 to 43 per 90-day window (+139%) while returning customers stayed flat. The store didn’t get better at billing its regulars. It started winning strangers, at a higher average order, with pricing that finally covers its costs. Sales, margin, and expenses moved together, which is what “turnaround” actually means.

The owner also cleared $10,000 in debt along the way, his words on the home page, in the testimonial he approved.

Why this is on my site

Because “trust me, I’m good with businesses” is filler. This is a named client, a dated platform pull, and a mechanism you can check against your own P&L: where is pricing a feeling, where do orders leak under your minimums, and what would you stop promising if someone read your numbers line by line?

If that reading is what you want done on your business, it’s the $7,500 operating and financial diagnostic, or start smaller with a fixed-price system.

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