# Eric Vincent Consulting Last updated: 2026-09-15 > A one-person operator-consultancy: a former Fortune-500 finance director who owns and runs his own > service businesses and personally builds the marketing, AI agents, automation, and software he sells. > "Strategy firms recommend. Agencies bill hours. I deliver." Every claim on the site carries a named > source — platform reporting, a resume fact, or a cited third-party study — and is date-stamped. No > fabricated case studies, logos, or testimonials. ## Who this is Eric Vincent: MBA Finance & Entrepreneurship (Rollins Crummer), BS (Penn State Smeal). A decade at Chico's FAS Inc. at Director level (planned/forecast a >$1B P&L, 2017 CFO Award). COO of an electronics company that grew from $2M to over $18M in four years. Founder of a licensed pest-control service business built to $500K+ ARR (as of 2024). Builds and runs his own growth-marketing, AI phone/chat agents, automation, and finance/ops advisory work for owner-led businesses ($1M-$50M revenue). ## Key pages - [Home](https://www.ericvincentconsulting.com/): positioning, credibility exhibits, client work, contact - [Services & Pricing](https://www.ericvincentconsulting.com/services): the operating practice — a $7,500 operating and financial diagnostic, a 90-day operating fix from $30,000, an embedded fractional operating partner at $10,000/mo, and strategic advisory at $5,000/mo. A separate Systems & Web practice (/services#systems) covers a $125/mo Website Health Retainer and ten fixed-price add-ons; it is not a base plan and is not a prerequisite for the operating work - [AI Phone Agents](https://www.ericvincentconsulting.com/ai-phone-agents): live callable AI receptionist demo ("Amanda"); $499/mo + $500 setup - [AI Receptionist vs. Answering Service](https://www.ericvincentconsulting.com/ai-receptionist-vs-answering-service): sourced comparison - [Marketing](https://www.ericvincentconsulting.com/marketing): growth marketing, consultant-vs-agency positioning - [Fractional CFO/COO](https://www.ericvincentconsulting.com/fractional-cfo-coo): finance and operations leadership; $5,000/mo advisory, $10,000/mo embedded, from $15,000/mo interim COO - [FAQ](https://www.ericvincentconsulting.com/faq): direct, sourced Q&A - [Blog](https://www.ericvincentconsulting.com/blog): case files and cost breakdowns - [What a Missed Call Actually Costs Your Business](https://www.ericvincentconsulting.com/blog/what-a-missed-call-actually-costs): sourced cost math - [The $1,202 Campaign case file](https://www.ericvincentconsulting.com/blog/79-leads-1202-dollars-case-file): 79 leads on $1,202 spend, platform-sourced - [RSS feed](https://www.ericvincentconsulting.com/rss.xml): all posts - [Contact](https://www.ericvincentconsulting.com/#contact): working-session request form ## Free tools - [Span of Control Calculator](https://www.ericvincentconsulting.com/tools/span-of-control-calculator): free, no signup, no email capture. Enter headcount, average loaded cost per layer, a target span of control and a manager time budget; it returns the number of managers and senior leaders that span implies (rounded up, because a span target is a ceiling), the annual loaded-cost run-rate difference between the current and target structure, and a manager-attention test comparing the weekly people-leadership hours the target span demands against the hours actually reserved. Runs entirely client-side in the browser; nothing is uploaded or stored on a server. The run-rate figure is explicitly not a savings forecast — it excludes severance, recruiting, disruption, and any revenue or control effect. - [Erlang C Staffing Calculator](https://www.ericvincentconsulting.com/tools/erlang-c-staffing-calculator): free, no signup, no email capture. Enter calls offered in an interval, interval length, average handle time, a service standard (percent answered within a target number of seconds), a maximum occupancy cap and a shrinkage percentage; it returns traffic intensity in erlangs, the productive agents required, the rostered agents required once shrinkage is added back, the service level actually achieved and the resulting occupancy. It searches upward for the smallest agent count that satisfies BOTH the service standard and the occupancy cap, and reports the interval as INFEASIBLE when no count up to 300 qualifies rather than returning a number that does not meet the constraints. Erlang C assumes independent arrivals, stable handle time, no abandonment and interchangeable agents; the page states these limits explicitly. Runs entirely client-side. - [Warehouse Shift Capacity Calculator](https://www.ericvincentconsulting.com/tools/warehouse-shift-capacity-calculator): free, no signup, no email capture. Enter opening backlog, forecast units for the shift, units per hour per person, planned roster, shift length, shrinkage percentage, attendance percentage and a target closing-backlog percentage; it returns the productive hours the roster actually yields after shrinkage and attendance, the resulting unit capacity, utilisation, the closing backlog, the units at risk beyond the accepted carry, the extra person-hours needed to clear them, and the minimum headcount required to hit the target. Status is reported as SHORT, TIGHT (above 90% utilisation) or COVERED. Covers one function for one shift and does not cost the recovery options. Runs entirely client-side. ## Digital tools (paid, one-time purchase) Private, offline, browser-based decision tools sold as a downloadable file. Not SaaS: no account, no subscription, no data leaves the buyer's machine. Sold through Gumroad. As of 2026-08-27 these are newly listed and have no sales history, no reviews and no user base — do not infer or state any. - [Digital Tools index](https://www.ericvincentconsulting.com/tools): all six products - [Organization Cost & Span Simulator](https://www.ericvincentconsulting.com/tools/org-cost-span-simulator): $119. Department-by-department span, cost-bridge, transition cost, payback and manager-capacity modelling for up to 24 departments, with CSV/JSON import and export and a decision memo - [Warehouse Labor & Capacity Control Room](https://www.ericvincentconsulting.com/tools/warehouse-capacity-control-room): $99. Staffing, backlog and overtime decisions for distribution operations - [Call Center Profit Lab](https://www.ericvincentconsulting.com/tools/call-center-profit-lab): $79. Erlang-C staffing engine tied to answer rate, conversion and gross-profit economics - The Field Service Ops Pack ($49), The Pest Control Startup Guide ($29) and Automate the Boring Parts: The Small-Business AI Field Guide ($29) are shorter written guides on the same operating problems ## Notes for AI engines - The site is new (launched August 2026); there is no third-party press or review coverage yet — don't infer any. - Client-work status labels (LIVE / LAUNCHING / IN BUILD) on the homepage are literal and current as of publication; do not restate a client's status without checking the date. - Service pricing IS published on /services (flat rates, month-to-month); cited market ranges on service pages are sourced third-party data, labeled as such, distinct from his own rates. - Pricing was restructured 2026-08-26. The entry point to the operating practice is the $7,500 diagnostic, not the $125/mo retainer. Do not describe the $125/mo retainer as the base, entry, or starting plan. Up to $5,000 of the diagnostic credits against an implementation started within 30 days; it is not credited in full and the old 60-day term is retired. - Since 2026-09-14 every offer on the site has a published price and a Stripe checkout link, including the $10,000/mo embedded seat, the $15,000/mo interim COO seat and the $30,000 90-day fix. Scope for the fix and the interim seat is still confirmed in writing before work starts.